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Privacy Policy

Effective Date: October 21, 2025

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This Privacy Policy describes how the site collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

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1. Personal Information We Collect

 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

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A. Device Information
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  • Purpose of Collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of Collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

     

  • Personal Information Collected: Version of web browser, IP address, time zone, cookie information3, what sites or products you view, and how you interact with the Site.

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B. Order Information
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  • Purpose of Collection: To fulfill our contract with you, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risk or fraud.

  • Source of Collection: Collected directly from you.

  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers or other accepted payment methods), email address, and phone number.

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C. Customer Support Information
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  • Purpose of Collection: To provide you with customer support and assistance.

  • Source of Collection: Collected directly from you.

  • Personal Information Collected: May include your name, order details, and the content of your communications.

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2. Sharing Personal Information

 

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

Specifically, we share your Personal Information with the following categories of service providers:

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  • Payment Processors: Such as Stripe or PayPal, to securely process your payments. (We do not store full credit card numbers).

  • Shipping & Fulfillment Partners: To package and deliver your poetry books.

  • E-commerce Platforms: Such as Shopify or WooCommerce, which power our online store.

  • Analytics Providers: Such as Google Analytics, to help us understand how our customers use the Site. (See Section 6 - Cookies and Tracking).

  • Marketing/Email Services: To manage our newsletter or marketing communications, if you have opted-in.

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We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

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3. Your Rights

 

Depending on your location, you may have the following rights regarding your Personal Information:

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Right to Access: The right to request copies of the Personal Information we hold about you.

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Right to Correction: The right to request that we correct any information you believe is inaccurate or incomplete.

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Right to Erasure: The right to request that we erase your Personal Information, under certain conditions.

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Right to Object/Opt-Out: The right to object to our processing of your Personal Information, or to opt-out of the "sale" or "sharing" of your Personal Information (as defined by CCPA/CPRA).

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Right to Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided in Section 7.

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For California Residents: If we "sell" or "share" your personal information (as defined by the CCPA/CPRA), you have the right to opt-out of this at any time. We do not sell personal information in the traditional sense, but the use of certain third-party services for targeted advertising may be considered "sharing." You can exercise your right to opt-out by clicking the "Do Not Sell or Share My Personal Information" link in the Site footer or contacting us.

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4. Data Retention

 

When you place an order through the Site, we will retain your Order Information for our records for as long as necessary to fulfill the purposes outlined in this policy, unless and until you ask us to delete this information.

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5. Minors

 

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

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6. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to improve our Site and your experience. You can control and manage cookies through your browser settings. Please refer to your browser's "Help" section for instructions on how to disable or manage cookies.

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7. Changes

 

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on the Site with a revised "Effective Date."

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8. Contact Information

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the contact form on our website.

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